Terms & Condition

OFFER DETAILS

1. Current promotional offers are valid only on selected diamond-studded designs.

2. Discount values and the eligible designs are subject to change without prior notice.

3. No two offers can be clubbed together unless explicitly mentioned.

4. The offer cannot be exchanged for cash or store credit.

5. For online purchases, the final discounted price will be displayed at checkout.

USE OF THE WEBSITE

Welcome to www.diamorivo.com. This website is owned and operated by Diam O Rivo. By using the website, you agree to the following terms and conditions. Please read them carefully.

ELIGIBILITY CRITERIA

Persons who are “incompetent to contract” under the Indian Contract Act, 1872 including un-discharged insolvents, etc., are not eligible to use the Website. Minors (persons under the age of 18 years) should use this Website under the supervision of a parent or legal guardian.

ACCOUNT AND REGISTRATION OBLIGATIONS

When you register in a plan, you agree to provide accurate, current, and complete information. If you provide any false, inaccurate, or incomplete information, or Diam O Rivo suspects so, Diam O Rivo has the right to suspend or terminate your account.

PRICES

All prices at our stores are in Indian Rupees. Prices and availability are subject to change without notice. Typographical errors may occur in such cases, Diam O Rivo reserves the right to cancel the order and refund any amounts paid by you.

PAYMENT

We accept payment via credit card, debit card, net banking, UPI, and selected wallets. Your payment information is processed securely.

ONLINE SHIPPING AND DELIVERY

1. Delivery timelines are mentioned on the product page.

2. Orders are shipped through reputable courier partners.

3. For more information, please see our Shipping & Returns Policy.

RETURN, EXCHANGE, AND REFUND POLICY

If you are not satisfied with your purchase, you may return it in accordance with our Return Policy. Refunds will be processed in the same mode of payment used during the purchase.

PRODUCT DESCRIPTIONS

Diam O Rivo makes every effort to ensure that product descriptions are accurate. However, variations may occur due to photography or screen settings.

OFFERS & PROMOTIONS

All offers are time-bound and subject to stock availability. Diam O Rivo reserves the right to modify or withdraw an offer without prior notice.

LOYALTY PROGRAM

If membership benefits and rules are detailed on our Loyalty Program page. Points have no monetary value and cannot be exchanged for cash.

JEWELLERY CARE

To maintain the beauty of your jewellery, we recommend periodic cleaning and proper storage.

BUYBACK POLICY

Refer to our Buyback Policy for details on returning old jewellery in exchange for store credit or cash, subject to terms.

LIMITATION OF LIABILITY

Diam O Rivo will not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or products.

GOVERNING LAW

These Terms shall be governed in accordance with Indian law. Any disputes will be subject to the exclusive jurisdiction of the courts in Surat, India.

CONTACT INFORMATION

For queries, contact us at the store or via email at care@diamorivo.com or call our helpline listed on the Contact Us page.